This Privacy Policy explains how we collect, use, and protect your information when you use our international trade services.

Information We Collect

We collect information to provide our services and enhance your experience.

• Personal details you provide, such as name, email, and business information.
• Transaction and shipment details when you use our trade platform.
• Usage data from our website and communications.
• Any documents you submit for trade or compliance purposes.

How We Use Your Information

Your information is used to deliver and improve our services.

• Facilitate introductions to suppliers and buyers relevant to your needs.
• Manage documentation, customs, and shipment tracking processes.
• Communicate updates, insights, and service information.
• Meet legal, regulatory, and compliance requirements.

Legal Basis for Processing

We process your information based on applicable data protection laws.

Processing is based on your consent, the necessity to provide our services, and compliance with legal obligations under South African law and relevant international regulations.

Sharing Information

We share information only as necessary for our services.

• With vetted trade partners, service providers, and logistics companies for transaction purposes.
• With regulators, customs, and legal authorities when required by law.
• With technology vendors who support our website and security systems.

Data Security

We use technical and organizational measures to safeguard your data. These include secure data storage, access controls, and regular security reviews to protect against loss, misuse, or unauthorized access.

Your Rights

You have choices about your information.

• Request access to your personal information.
• Ask us to correct inaccurate information.
• Request deletion of your data where applicable.
• Object to or restrict certain types of processing.

Cookies and Tracking

We use cookies and similar tools to analyze website use and improve services.

Cookie Policy Cookie Policy

Contact Us

If you have questions about this policy or your information, contact us directly.

Changes to This Policy

We may update this policy as laws or services change. Please review periodically for updates.